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Hello

Please take a moment to look around and see everything we have to offer.

about Us

Join the Global Economy

Small and Mid-size businesses do not always have the option to keep a full time Global Logistics Professional on staff. 


Maybe you don't have enough international business to justify the expense. 

or

Maybe you want to grow your international business, but you cant justify a full time position.


Import-Assistance is designed to be an extension of your  company. We will handle your international or domestic shipments from point of order entry, to delivery at your customers door. 


The best part is that you only pay for the actual time we spend on your projects. 

Our Global Network

Our extensive network of global supply chain partners will help you take your business to the next level. 


We support our customers by helping them design a cost effective supply chain, select domestic and international freight partners, and negotiate the best possible rates.


Based in Western NY, Import-Assistance can effectively service your account regardless of your US location.

Your Resource for Expansion

Import- Assistance is here to help you grow your business.  

We will handle the movement of your products to and from any place in the world. 

We will be your point of contact for all Logistics and Supply Chain inquiries so that you can concentrate on your core responsibilities.


Services Offered

US Customs Regulations

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We will handle all the formalities of importing into, or exporting out of the United States. We make sure your are compliant with all regulations

Landed Cost Estimates

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We help you determine your true landed cost so that you can move forward with confidence. This includes freight costs, duties, tariffs, brokerage and clearance

Import/Export Documentation

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We will create custom documentation tailored to your particular product to ensure prompt clearance through US and Foreign Customs

Ocean & Airfreight

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We select the best economical carrier and negotiate the best possible rate. 

We route the shipment, track the shipment, and notify you when it delivers

Global Project Management

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We manage your large global projects that may have multiple manufacturing locations with lots of moving pieces. We will provide peace of mind

Transport/Shipping Economics

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We help you determine the percentage of freight costs versus overall gross sales. We then provide you with solutions to reduce your costs

Additional services

Free Trade Agreements

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We can help you determine how your products are affected by the USMCA, and other FTA partner agreements

Global Distribution

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If you want to get your products to the world, we can help you determine the most cost effective methods for global distribution

Contract Review & Negotiation

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We can review your current freight contracts and help you negotiate better terms

Routing Guides

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We help you control your freight costs by making sure your suppliers use the correct carrier and service level

INCO Terms

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We ensure that your suppliers are using the correct INCO Terms on your documents to protect your investment

Team Training

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We train your employees and create standard operating procedures to ensure everyone uses best practices

Contact Us

Start Today

Have a question about  our business, or want to see if we match your specific needs? Send us a  message, or give us a call. We're always happy to meet new customers!

Import-Assistance